MINKA'S SUPPORT PAGE

Information about membership, billing
and technical issues is posted here
along with links to the people
who can solve most problems.

email the webmaster


Membership: JOIN

CCBill does not accept credit card information from some countries. Past experience and
bank regulations are the cause if this. If you simply cannot find a way to join minkaxxx.com,
email the webmaster and we may be able to help figure something out, using money orders,
Western Union, or some other method.

When you join PLEASE create a USERNAME and PASSWORD that contain, 6,7, or 8 characters.
Also please make a note of your UN and PW - and SUBSCRIPTION NUMBER in a safe place.


Membership: CANCEL

Membership in www.minkaxxx.com is an agreement between the member and CCBill, acting as
an agent of minkaxxx.com. Members may purchase access to the member's area of minkaxxx.com,
or CANCEL their membership directly through CCBill, at www.ccbill.com. In order to cancel membership, CCBill
will need 2 of 3 forms of identification from you.
1. The email address you used when you joined.
2. Your subscription number supplied to you when you joined.
3. The credit card number you used to pay for membership.

If you cannot manage to cancel your membership this way, the webmaster will be happy to assist you.
DO NOT send your credit card info to the web master - he will need your usename or subscription number only.


Technical: VIDEO

The most common problems encountered concern viewing the videos contained in this site.
The first thing is to understand that they are reasonably large videos and that they will take
some time to totally download. This has become less and less of an issue
as faster internet speeds spread. If you are having problems with a QuickTime mp4 video,
please go to www.apple.com and download the newest version of QuickTime for your operating system.
It is fast and FREE! Doing this solves 95% of all QuickTime video viewing problems.

If you have all of these apps, and are still having problems, please contact the webmaster. Do not worry
if your subscription is near the end, we have no intention to deny you something that you have paid for.
Our new VIDEO ON DEMAND store does NOT stream your video, rather it will download the video you
purchased directly to your hard drive. If you have not designated a destination for downloads you may
need to perform a search to determine where your video resides.


Technical: BROKEN LINKS

If you discover a broken link please report it to the webmaster and he will fix it.


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No reproduction of ANY sort without
expressed written consent from minkaxxx.com

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